Thank you for writing to La Cartuja de Sevilla. We are available Monday to Friday, 7:00 to 15:00 (Spanish time). Tell us about your enquiry (order, availability or shop) and we will reply within those hours.
Frequently asked questions
How long will my order take?+
If the piece is in stock, 7 working days. If it is in production, between 15 and 21 working days from order confirmation.
How much is shipping?+
Shipping to mainland Spain is free on orders over €150 and €6.99 below that. For the Balearic Islands, the Canary Islands, Ceuta, Melilla and international destinations, it is calculated in the bag according to the destination.
Can I return a piece?+
You have 14 calendar days from receiving your order. Write to us with your order number and the pieces, and we will confirm the next steps. International orders are final sale.
Do you have a physical shop?+
Yes, in Salteras (Seville), Carretera Nacional 630, km 805. Write to us and we will tell you opening hours and availability.
